DAYRUNNER / POLICIES

Refunds and cancellations

Policy version: 2026-09-08

Your Dayrunner subscription

Use Manage billing in Dayrunner to open Stripe's billing portal and cancel future renewals. Check the effective cancellation date there. For duplicate, incorrect or disputed subscription charges, contact the operator with the invoice number and a description. Do not email card numbers or passwords. Refund requests are reviewed individually, subject to applicable law; this notice does not promise a refund or limit mandatory refund rights.

Payments to a service business

The business named on your invoice provides the work and handles service cancellations and refund requests. Contact that business first. Dayrunner does not set a universal cancellation deadline for every service business. Ask for the business's policy before agreeing to work.

Businesses can issue eligible full or partial refunds through Dayrunner. Stripe returns approved refunds to the original payment method. Dayrunner's invoice fee is refunded proportionally through the integrated refund flow. Stripe processing fees may be treated differently under the business's Stripe agreement. Bank and payment-provider timing varies.

Deleting a job is not a refund and does not reverse a payment. A paid invoice remains part of the payment record. Nothing in this policy restricts rights available under applicable law.