DAYRUNNER / POLICIES

Terms of service

Policy version: 2026-09-08

These terms govern use of Dayrunner. Create a business account only if you are at least 18 and authorized to act for the business. Keep your credentials secure and your account details accurate.

The service

Dayrunner provides tools for scheduling, client records, job documentation, invoicing and payment tracking. You provide the underlying services to your customers and remain responsible for their quality, descriptions, pricing, taxes, licenses, cancellations and lawful refunds. Dayrunner does not guarantee income, customer bookings, payment recovery or uninterrupted availability.

Bookings and deposits

Each business sets its packages, availability, deposit percentage and cancellation terms. A booking requiring a deposit is confirmed after successful payment. The deposit is credited against the final invoice, after any completed refunds. Contact the business to request a cancellation or refund. Dayrunner does not automatically keep or refund a deposit when an appointment is canceled.

Subscription and fees

Solo costs $25/month. Teams costs $49/month for one owner and up to four employees. A free trial is offered as shown at signup. Starting a paid subscription through Stripe authorizes recurring charges according to the price and first billing date shown at checkout, until canceled. Cancel future renewals through the billing portal. Canceling your subscription does not automatically refund earlier charges or cancel your customer invoices.

A mandatory 0.5% Dayrunner fee applies to customer invoice payments, separate from the subscription. Stripe processing fees also apply. Review the invoice's recorded fee before issuing it. Funds settle in Stripe and payouts follow the relevant Stripe account's schedule and verification requirements. See the refund and cancellation policy.

Client data and communications

You must have authority to enter client records and upload content. Give customers appropriate notices and obtain permission where required before sending emails or capturing photos and signatures. Do not use Dayrunner to send unsolicited marketing. A customer service-email permission checkbox is your record of the permission you obtained, not proof that Dayrunner obtained it directly.

You retain rights to your uploaded content and permit Dayrunner and its providers to process it for the service. Do not upload infringing material, harmful code or unnecessary sensitive data. Do not access another business's records, abuse payment systems or evade access controls.

Records, cancellation and support

Keep copies of records you need. Some invoice-linked jobs cannot be deleted through the job interface. Request account exports or deletion through the operator's contact. Data handling is described in the privacy policy. We may restrict accounts for abuse, security reasons or nonpayment, subject to applicable law.

Rights and disputes

Nothing here excludes rights or remedies that cannot lawfully be excluded. Contact the operator first if you have a dispute or accessibility concern. These terms do not impose a mandatory arbitration agreement or a specific court location. Applicable law determines the rights and obligations relevant to the dispute.

Changes

We may update these terms as the service changes. Material changes will be communicated as required by law. The current policy version appears above.